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Explore How-To's and learn best practices from our knowledge base.
Desktop and Mobile Computing
Desktop and Mobile Device Support
1
Why Is My Laptop Not Charging?
Hardware Lifecycle Services
4
Technology Renewal Program (TRP)
HP EliteBook 640 G10 Notebook PC
Welcome to Your Travel Abroad Laptop!
Android Managed Device Setup
Digital Research
SNAP surveys
6
Snap - Getting started with the basics
Snap - Uploading surveys to the Snap WebHost
Snap - Downloading survey data
Snap - Installation
Returning participant's email addresses from a dynamic survey
See all 6 articles
Digital Research - HPC
About HPC
3
Technical Specifications for Maxwell and Macleod
Maxwell Service Details
Macleod Service Details (HPC for Teaching)
Infrastructure
Storage and Server
4
Data Storage
File Storage Overview
Storage - Technical Description
H Drive
IT Services Self-Help
General Queries
24
Online Registration
Library
Programming
IT Skills
IT Training
See all 24 articles
Accounts & Passwords
0
Library
Library Guides
0
Media and AV
Teaching Spaces
8
Kramer Via
PC/Projector Display Settings
Using Panopto
Rooms with Visualisers across campus
Signing in with an NHS account
See all 8 articles
AMX controls
3
AMX panel - Silver metal
AMX panels in Library (Black)
AMX panel White
Microphones
3
Sennheiser radio mics
Sennhesiser Speechline mics (New)
Revolab Microphones
Video Production
4
Video: Create animation with Sparkol
Video: Edit with Premiere Elements
Video: Edit with Premiere Pro
Video: Produce a 'talking head'
Media and AV - Internal
0
Printing and Related Services
Printing
1
Printing
Student Applications
MyTimetable
3
MyTimetable
MyTimetable - I am a member of staff and I cannot log in to MyTimetable
MyTimetable - I have a class at 2am in the morning?
Student Hub
1
Unable to log in to the Student Hub
MyAberdeen (Blackboard) & Turnitin
7
MyAberdeen & Turnitin Assignments for Staff
MyAberdeen & Turnitin Assignments for Students
MyAberdeen Admin
MyAberdeen: Collaboration Tools
MyAberdeen: Staff
See all 7 articles
Software
Desktop Software in UoA
6
Software Overview
How to Order IT Resources - Software
Pre-licensed Software: Software Center (Staff and PGRs)
Pre-licensed Software - Software Download Service - All staff and students
Desktop Software Strategy: Acquisition and Procurement
See all 6 articles
Software News
1
MS Teams Retention is Changing!
Software Catalogue - Find the software and support you need!
122
Adesso Cyber Track H4 Webcam Driver
Adobe Acrobat Pro DC
Adobe CC (Creative Cloud)
Adobe Dreamweaver CC - web design
Adobe Illustrator: Graphic design software
See all 122 articles
Software Self Help
2
SPSS 29 Interim Fix (Mac OS Sonoma) - Personal Devices
ArcGIS Pro Extensions - How to download from MyESRI
Non IT Resources
Non-IT Toolkit
35
Aberdeen Sports Village
Academic Skills: Academic Writing
Academic Skills: Maths
Anatomy
CareerConnect
See all 35 articles
Desktop + Int.2 - Internal
Classrooms - Internal
0
Infrastructure - Internal
Monitoring/Alerts - Internal
0
IT Services - General - Internal
Service Level Agreements
0
Service Desk - Internal
Lapsafe Laptops
0
Alumni
0