IT Services Self-Help

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General Queries 33

• Trouble-shooting your Direct Access connection
• Remote Access
• Wireless Connection
• MS Outlook
• Online Registration

See all 33 articles

Accounts & Passwords 9

• My Identity for Students (UG & PGT)
• My Identity for Staff & PGR
• Email login
• IT Account Security
• IT Induction

See all 9 articles

Assistive Technology & Accessibility 17

• Accessibility for Authors/Creators
• Accessibility for Users
• Assistive Technology Service
• Claro
• Disability Service

See all 17 articles

Information Security & Governance 6

• Information Security Training for Students
• iDEA
• Information Governance
• Information Security
• Information Security Training for Students

See all 6 articles

Software 22

• Acrobat
• Adobe Sign
• MATLAB
• MS Excel
• Microsoft 365: Apps & Services

See all 22 articles

Student Applications

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MyTimetable 3

• MyTimetable
• MyTimetable - I am a member of staff and I cannot log in to MyTimetable
• MyTimetable - I have a class at 2am in the morning?

Student Hub 1

• Unable to log in to the Student Hub

MyAberdeen (Blackboard) & Turnitin 7

• MyAberdeen & Turnitin Assignments for Staff
• MyAberdeen & Turnitin Assignments for Students
• MyAberdeen Admin
• MyAberdeen: Collaboration Tools
• MyAberdeen: Staff

See all 7 articles

Lecture Theatres and Teaching Spaces

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Teaching Spaces 8

• Kramer Via
• PC/Projector Display Settings
• Using Panopto
• Rooms with Visualisers across campus
• Signing in with an NHS account

See all 8 articles

AMX controls 3

• AMX panel - Silver metal
• AMX panels in Library (Black)
• AMX panel White

Microphones 3

• Sennheiser radio mics
• Sennhesiser Speechline mics (New)
• Revolab Microphones

Video Production 4

• Video: Create animation with Sparkol
• Video: Edit with Premiere Elements
• Video: Edit with Premiere Pro
• Video: Produce a 'talking head'

Digital Research

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SNAP surveys 4

• Snap - Getting started with the basics
• Snap - Uploading surveys to the Snap WebHost
• Snap - Downloading survey data
• Snap - Installation

Non IT Resources

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Non-IT Toolkit 30

• Aberdeen Sports Village
• Academic Skills: Academic Writing
• Academic Skills: Maths
• Altmetrics
• Anatomy

See all 30 articles

Digital Communications

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OpenText 3

• Finding hidden pages in OpenText
• Adding NEW Users to OpenText prior to training
• Changing OpenText project assignment