Desktop and Mobile Computing

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Desktop and Mobile Device Support 2

• Why Is My Laptop Not Charging?
• Microsoft Defender for mac failing to update in Kandji

Hardware Lifecycle Services 3

• HP EliteBook 640 G11 Notebook PC
• Android Managed Device Setup
• Mobile Phones

Digital Research

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SNAP surveys 7

• Snap - Getting started with the basics
• Snap - Uploading surveys to the Snap WebHost
• Snap - Downloading survey data
• Snap - Installation
• Returning participant's email addresses from a dynamic survey

See all 7 articles

Digital Research - HPC

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About HPC 3

• Technical Specifications for Maxwell and Macleod
• Maxwell Service Details
• Macleod Service Details (HPC for Teaching)

Infrastructure

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Storage and Server 4

• Data Storage
• File Storage Overview
• Storage - Technical Description
• H Drive

IT Services Self-Help

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General Queries 23

• Online Registration
• Library
• Programming
• IT Skills
• IT Training

See all 23 articles

Accounts & Passwords 0

Library

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Library - Generic 2

• What to do when you get a stale request or are unable to gain access to digital resources
• How to clear the cookies and cache in your web browser

Media and AV

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Teaching Spaces 8

• Kramer Via
• PC/Projector Display Settings
• Using Panopto
• Rooms with Visualisers across campus
• Signing in with an NHS account

See all 8 articles

AMX controls 3

• AMX panel - Silver metal
• AMX panels in Library (Black)
• AMX panel White

Microphones 3

• Sennheiser radio mics
• Sennhesiser Speechline mics (New)
• Revolab Microphones

Video Production 4

• Video: Create animation with Sparkol
• Video: Edit with Premiere Elements
• Video: Edit with Premiere Pro
• Video: Produce a 'talking head'

Media and AV - Internal 0

Printing and Related Services

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Printing 1

• Printing

Software

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Desktop Software in UoA 6

• Software Overview
• How to Order IT Resources - Software
• Pre-licensed Software: Software Center (Staff and PGRs)
• Pre-licensed Software - Software Download Service - All staff and students
• Desktop Software Strategy: Acquisition and Procurement

See all 6 articles

Software News 1

• MS Teams Retention is Changing!

Software Catalogue - Find the software and support you need! 122

• Adesso Cyber Track H4 Webcam Driver
• Adobe Acrobat Pro DC
• Adobe CC (Creative Cloud)
• Adobe Dreamweaver CC - web design
• Adobe Illustrator: Graphic design software

See all 122 articles

Software Self Help 2

• SPSS 29 Interim Fix (Mac OS Sonoma) - Personal Devices
• ArcGIS Pro Extensions - How to download from MyESRI

Student Applications

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MyTimetable 3

• MyTimetable
• MyTimetable - I am a member of staff and I cannot log in to MyTimetable
• MyTimetable - I have a class at 2am in the morning?

Student Hub 1

• Unable to log in to the Student Hub

MyAberdeen (Blackboard) & Turnitin 7

• MyAberdeen & Turnitin Assignments for Staff
• MyAberdeen & Turnitin Assignments for Students
• MyAberdeen Admin
• MyAberdeen: Collaboration Tools
• MyAberdeen: Staff

See all 7 articles

Non IT Resources

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Non-IT Toolkit 35

• Aberdeen Sports Village
• Academic Skills: Academic Writing
• Academic Skills: Maths
• Anatomy
• CareerConnect

See all 35 articles