IT Services Self-Help

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General Queries 32

• Remote Access
• Wireless Connection
• MS Outlook
• Online Registration
• Printing

See all 32 articles

Accounts & Passwords 9

• My Identity for Students (UG & PGT)
• My Identity for Staff & PGR
• Email login
• IT Account Security
• IT Induction

See all 9 articles

Assistive Technology & Accessibility 17

• Accessibility for Authors/Creators
• Accessibility for Users
• Assistive Technology Service
• Claro
• Disability Service

See all 17 articles

Information Security & Governance 3

• Information Security Training for Students
• Information Governance
• Information Security

Software 24

• Acrobat
• Adobe Sign
• MATLAB
• MS Excel
• Microsoft 365: Apps & Services

See all 24 articles

Student Applications

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MyTimetable 3

• MyTimetable
• MyTimetable - I am a member of staff and I cannot log in to MyTimetable
• MyTimetable - I have a class at 2am in the morning?

Student Hub 1

• Unable to log in to the Student Hub

MyAberdeen (Blackboard) & Turnitin 7

• MyAberdeen & Turnitin Assignments for Staff
• MyAberdeen & Turnitin Assignments for Students
• MyAberdeen Admin
• MyAberdeen: Collaboration Tools
• MyAberdeen: Staff

See all 7 articles

Lecture Theatres and Teaching Spaces

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Teaching Spaces 8

• Kramer Via
• PC/Projector Display Settings
• Using Panopto
• Rooms with Visualisers across campus
• Signing in with an NHS account

See all 8 articles

AMX controls 3

• AMX panel - Silver metal
• AMX panels in Library (Black)
• AMX panel White

Microphones 3

• Sennheiser radio mics
• Sennhesiser Speechline mics (New)
• Revolab Microphones

Video Production 4

• Video: Create animation with Sparkol
• Video: Edit with Premiere Elements
• Video: Edit with Premiere Pro
• Video: Produce a 'talking head'

Digital Research

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SNAP surveys 5

• Snap - Getting started with the basics
• Snap - Uploading surveys to the Snap WebHost
• Snap - Downloading survey data
• Snap - Installation
• Introduction to SNAP

High Performance Computing Cluster - Maxwell

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About HPC 4

• High Performance Computing
• Technical Specifications for Maxwell and Macleod
• Maxwell Service Details
• Macleod Service Details (HPC for Teaching)

Non IT Resources

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Non-IT Toolkit 34

• Aberdeen Sports Village
• Academic Skills: Academic Writing
• Academic Skills: Maths
• Altmetrics
• Anatomy

See all 34 articles

Service Desk

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ARCHIVED 1

• Safecom MFD Billing Reports

Digital Communications

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OpenText 7

• Finding hidden pages in OpenText
• Adding NEW Users to OpenText prior to training
• Changing OpenText project assignment
• Adding buttons in OpenText
• Emergency Message - Homepage

See all 7 articles

Analytics & SEO 4

• Google Dashboard Guidance
• Setting up a user in Siteimprove
• Dashboards List and User Guide
• Google Analytics - Adding User

DAM / Blog /Redirect 4

• Friendly URL/URL manager
• DAM - Adding Users
• DAM Upload Guidelines
• Blog Request

Desktop

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Mobile Devices 0