Snap 11 and Snap Webhost 


Snap 11 Professional is a software package used to design both digital and paper-based questionnaires. Snap 11 alone provides a graphical user interface for survey design as well as basic analytics of survey results e.g. descriptive statistics and data visualization. For further info see Snap 11 key features. 

Deployment of surveys (built using Snap 11) on the web, can be done using the Institutional* Snap Webhost. Data collected by surveys hosted on the institutional webhost are stored on servers owned and operated by the University of Aberdeen. 

 


Snap 11 access (Staff and PGR) 


UoA staff and PGR students working on university-managed machines can download Snap 11 Professional directly from the software download centre. Snap 11 Professional can also be downloaded to personal devices (Windows OS) from the software download service. Those without access to a Windows machine can access Snap 11 Professional remotely via the University’s Virtual Desktop Infrastructure (VDI). 

 


Snap 11 access (Undergraduate and PGT) 


UG and PGT students can access Snap 11 professional on classroom machines when on campus and remotely via the University’s Virtual Desktop Infrastructure (VDI) when off campus. UG and PGRs can also download a limited student version of Snap 11 Professional to personal devices (Windows OS) from the software download service. Please note that surveys built using the student edition of Snap 11 Professional are limited to a maximum of 35 variables and 100 responses. 

 


Institutional Snap Webhost access (all users) 


Users will need a Webhost account in order to upload surveys to the Institutional Snap Webhost. These can be created on requests to [email protected]. Accounts can be created for either individual users or groups. Users can then upload their surveys by logging into https://viis.abdn.ac.uk/snapwebhost/login.asp using their own UoA username and password. 

 

User ethical and legal obligations 


Principal investigators are responsible for ensuring compliance with the University policy on data protection which complies fully with the General Data Protection Regulation ((EU) 2016/679) and the UK Data Protection Act 2018, or any successive regulation or legislation (see research data management policy and guidance). Before launching a survey that will be collecting personal identifiable data, users should check that they have appropriate ethical approval and assess whether there is a need to perform a Data Protection Impact Assessment prior to collecting data. 

 

 

User guides, documentation and training 


Basic video and text user guides on getting started with the creation of surveys, upload of surveys to the institutional webhost and download of survey data. 

 

Not official guidance as such, just a collection of short video guides created in response to questions frequently asked by users.  

 

Queries and support (UoA) 

Queries or requests for assistance regarding use of Snap 11 or Snap webhost can be directed to [email protected]. Personal consultations or tailored training sessions can also be requested.

 

Snap support hub (Snap Surveys Ltd*)  

Extensive collection of getting started guides and interactive tutorials for all aspects of creating surveys as well as collecting and analysing data.  

 

Snap user guide (Snap Surveys Ltd*) 

Comprehensive online documentation covering all functions of Snap 11. 

 

*Guidance produced by Snap Surveys Ltd relating to the operation of Snap webhost may not always apply to our institutional webhost. For information specific to our institutional webhost, please refer to the documents available through the toolkit site. Similarly, installation of Snap 11 should only be done through the University’s software download centre/service, not directly from the Snap Surveys website. 



If you require more information, advice or support please email us at [email protected]