IT Service Desk Team, last update 10 Feb, 2023 - JMR
Thank you for contacting the Service Desk regarding your University email account.
To log into your email account:
- Go to https://www.outlook.com/abdn.ac.uk
- Log in with your firstname.lastname@example.org (e.g. email@example.com,firstname.lastname@example.org etc) and your University password
- You may be prompted to set up Multi-Factor Authentication. Guides on how to set up Multi-Factor Authentication can be found here
- If you need to reset your password, please follow the guide found here
Please note that anything in the format j.bloggs9.19 or jayne.smythe is not your username; your username will start with a U/T/R/S and is the value you use to log into other University systems such as MyAberdeen. Add @abdn.ac.uk to the end to make your email login, which will look something like the picture above.
If you are still having issues accessing your account, please contact the Service Desk using the Online Chat Service. This can be found by going to myit.abdn.ac.uk and clicking on the blue chat icon.