IT Service Desk Team, last update 7 Sept, 2022.
To access your University email account, visit and login using the login format.
For example, or as shown below:
Please note that anything in the format  j.bloggs9.19 or jayne.smythe is not your username; your username will start with a U/T/R/S and is the value you use to log into other University systems such as MyAberdeen. Add to the end to make your email login, which will look something like the picture above.
If you are still having issues logging into your email after trying the guidance above, please email us at or log a ticket via

For additional security on IT Accounts, we use multi-factor authentication. This will require you to use additional methods - such as receiving a phone call or using an Authentication App on your mobile - to verify your identity. For more info, please see