To access your University email account, visit https://www.outlook.com/abdn.ac.uk and login using the username@abdn.ac.uk login format.
For example, u99jb19@abdn.ac.uk or s01js7@abdn.ac.uk as shown below:
Please note that anything in the format  j.bloggs9.19 or jayne.smythe is not your username; your username will start with a U/T/R/S and is the value you use to log into other University systems such as MyAberdeen. Add @abdn.ac.uk to the end to make your email login, which will look something like the picture above.
If you are still having issues logging into your email after trying the guidance above, please email us at servicedesk@abdn.ac.uk or log a ticket via myit.abdn.ac.uk