It allows you to reset your personal IT account password yourself – there is no need to contact the IT Service Desk. All you need is an internet connection.
It is available 24/7 via your desktop or mobile device.
It is fully automated and instantaneous.
It offers password synchronization. Reset your password once using SSPR and the change is automatically propagated across other University systems. (Please allow up to 30 minutes for full synchronisation.)
It offers two authentication method options – mobile phone number or alternative email address. Choose the option that’s most convenient for you. Or both!